What should I do if I forgot my password?

If you have forgotten your password, you should do a password reset.

Step 1: Click on “Forgot Password?” when trying to log in. 

Step 2: Type in the email address that is associated with your profile.

Step 3: You will receive an email with a subject “[A-Trade Backend] Password reset confirmation".

Step 4: Click on the link provided in the email. This link will start with: "https://platform.atrade.co.za/page,Guest.ResetPassword..."

Step 5: Type in a new password and confirm your new password by re-typing in your new password in the "Confirm New Password" field. 

Step 6: Click on "Save".

Your password has now been reset. Log into your aTrade account using your new password.